Support
Stuck, curious, or something broke? We're here. No bots, no ticket maze, just a real reply.
Email us
apptimizeinc@gmail.com · we usually reply within 1 business day
Common questions
What is Soft Start?
Soft Start is a calm AI day planner for iPhone, made for ADHD brains. You pour out messy thoughts, it turns them into a realistic plan based on your energy, gives you one tiny first step, and replans your day with one tap when things slip. No streaks, no guilt.
Is Soft Start free?
No. Soft Start is subscription-only, and one subscription unlocks everything: brain dumps, breakdowns, voice capture, routines, widgets, planning ahead, and Rescue My Day. The yearly plan is $49.99 a year and starts with a 3-day free trial for new subscribers. The monthly plan is $9.99 a month. Prices can vary by country and are always shown before you buy. You can cancel any time in your Apple ID settings.
Where can I download Soft Start?
Soft Start is on the App Store for iPhone: https://apps.apple.com/app/id6800128799
How do I cancel my subscription?
Subscriptions are managed by Apple. Open Settings on your iPhone, tap your name, tap Subscriptions, choose Soft Start, and tap Cancel. You keep Pro until the end of the paid period.
How do I restore my purchase on a new phone?
Open Soft Start and tap "Restore Purchases" on the subscription screen. Make sure you are signed into the same Apple ID you used to subscribe.
Where is my data stored?
On your device. Soft Start has no accounts and we cannot see your tasks or notes. Deleting the app deletes your data, so consider that before removing it.
Does the app really have no streaks?
Really. Your "days shown up" count only ever grows, and quiet days get silence instead of guilt. That is a promise, not a feature flag.
I found a bug or have a feature idea.
We genuinely want to hear it. Email us at apptimizeinc@gmail.com with as much detail as you can (screenshots help) and we will get back to you quickly.